Genève pratique

Practical Geneva

 

Ombudsman

Conciliation bodies sometimes make it possible to avoid long and costly legal proceedings.
 
The main services act as intermediaries between consumers and providers in an attempt to reach a friendly agreement in the following areas:
 
  1. Telecommunications
  2. Private insurance and SUVA
  3. Health insurance
  4. Public transport
  5. Postal companies
  6. Traveling
  7. Banks
  8. Swiss Hotel Industry
  9. Dentists

Mediation Voisinage

The association's goal is to promote neighborhood mediation, particularly on problems such as noise, damage, insults, dirt. It offers the public easy, free or low-cost access to quality mediation (in French).
 

Information from the magazine

Bon à Savoir © 

Ombudsman_pdf

(in French only)