Frequently Asked Questions (FAQ)

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Upon confirmation of the accommodation support by CAGI, the delegate will be informed of the amount of the financial contribution to be paid. The delegate undertakes to pay this contribution to CAGI before leaving Geneva:

No payment should be made to the hotel.

Individual requests are to be made online via the “Visiting Delegates Application” accessible from a web browser. The Android application can also be downloaded on the Play Store.

The delegate must create a profile in order to apply for support.

He/she can submit and follow up his/her requests for accommodation support via his/her personal account. The delegate may share the required documents and consult his/her booking confirmation.

For more information, please refer to the Conditions of Allocation and General Booking Conditions.

Group requests must be centralised by a coordinator who is the sole interlocutor with CAGI during the whole process.

Applications are to be made online via the “Visiting Delegates Application” accessible from a web browser. The group coordinator must create a user account. He/she can then invite people to join the group and is able to follow and coordinate the requests of the whole delegation.

For more information, please refer to the Conditions of Allocation and General Booking Conditions.

Regardless of whether or not a visa is required, third-country nationals (non-EU/EFTA) must have travel documents that meet the following requirements (SEM, point 3) for a stay of no more than 90 days per 180-day period (short-term stay) :

  • be valid for at least three months beyond the intended date of exit from the Schengen area,
  • have been issued less than ten years ago (the date of issue concerns only the entry into the Schengen area).

CAGI can provide support to :

  • A representative of a civil society organisation from a developing country,
  • A representative of a government of a Least Developed Country (LDC),
  • A representative of a government of a Small Island Developing State (SIDS),
  • A representative of a subnational government (city/region) from a developing country,
  • A representative of an organisation for the defence of minorities,
  • A representative of an organisation of indigenous peoples’,
  • A refugee

  1. Countries eligible to receive official development assistance (ODA). LDC: Least Developed Country.
  2. SIDS: Small Island Developing State according UN DESA list.
  3. Person who has been granted a refugee status by the host country.

Founded by the Swiss Confederation and the Republic and Canton of Geneva, the International Geneva Welcome Centre is the single entry point for the support and integration of employees of International Geneva and their families, NGOs and visiting delegates.